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ORDERING & SHIPPING INFORMATION

Method:

Website: (go to home page)
Local Phone: 508-627-9190
Email: dana@gainesgraphics.com
US Mail: P.O. Box 1429, Edgartown, MA 02539

Payment:

Online - Credit Cards or Account Transfers through PayPal.
By Phone - Credit Cards.
By Mail - Personal Checks.

Shipping:

Print orders are shipped via UPS Ground or US Postal Service within 48 hours. Allow 10 days for shipment of plaque-mounted prints.

Returns:

Please inspect package on arrival. If the container appears damaged, refuse it and call us right away. We must be notified within 48 hours of receipt of the merchandise if there are any problems. Returns are not accepted without prior authorization. Returned items may be exchanged for credit only, no cash refunds.
• We are very proud of our products and strive for the highest quality. •
• Thank you for your business! •

PRESENTATION OPTIONS
Our larger images are available plaque-mounted for ready-to-hang convenience, while our smaller Color Maps, Townscapes and Individual Lighthouses come pre-matted in standard frame sizes.
Plaque-Mounting
As a durable alternative to custom framing, we now offer plaque-mounting for many of our prints. In this process, the artwork is first permanently bonded to 3/8-inch MDF board backing, then covered with heat-sealed clear UV laminate. To complete the process, the edges are finished with a 45 degree bevel and thermofoil painted in a complimentary color.

Gaines Graphics Plaque Mounting for Prints

The primary advantage to plaque-mounting is the absence of breakable glass; additionally, the finished art is moisture-proof and washable, and can be hung perfectly flush to the wall via the routed keyhole grooves in the back (traditional picture wire is also installed). You may also place any plaque-mounted artwork in a standard frame, without the worry (and glare) of glass.

If you prefer traditional framing, simply order rolled or matted prints, and take them to your favorite custom frame shop.

Plaque-mounted Parade of Sail and Lighthouse Series prints come with a Royal Blue beveled edge.

Plaque-mounted Black-and-White Map prints are available plaque-mounted with a Black beveled edge.
Matting
Color Maps and Townscapes are offered pre-assembled in 11" x 14" mats in your choice of Royal Blue or Soft White (image size 8" x 10").

Individual Lighthouse are pre-assembled in 8" x 10" mats in your choice of Royal Blue or Soft White (image size 4" x 6").
Matte Choices
All mattes are acid-free.
Mat Colors
Due to computer display variations, actual color tones may vary.

PRIVACY & SECURITY
PRIVACY
Gaines Graphics is committed to protecting your privacy. Your account information is protected against unauthorized access or release. Your personal information will never be given, sold, rented, or loaned to any third party, without your authorization, or unless we are legally required to do so. See also PayPal's Privacy Policy.
SECURITY
When you place an order online with us, using our PayPal shopping cart, your confidential information is encrypted using 128-bit SSL encryption technology (the highest level commercially available), making it virtually impossible for your information to be stolen or intercepted while being transferred. You can tell when you're connected to a secure server by finding the closed padlock icon in the status bar (usually at lower right) of most browsers. Once your information reaches PayPal, it resides on a server that sits behind an electronic firewall and is never directly connected to the Internet, so your private information stays private. For more information please visit PayPal's Security Center.

Questions?
If you have any questions about how Gaines Graphics keeps your personal data secure and protects your privacy, please feel free to email us or call 508-627-9190.

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